By Bill Withers
Книга The clash and conversation job e-book: 30 High-Impact Training... The clash and conversation task e-book: 30 High-Impact education workouts for grownup LearnersКниги Бизнес книги Автор: invoice Withers, Keami D. Lewis Год издания: 2003 Формат: pdf Издат.:AMACOM Страниц: 256 Размер: 5,6 ISBN: 0814471676 Язык: Английский0 (голосов: zero) Оценка:Every place of work has its proportion of clash, and one among training's common pursuits is to aid companies unravel it in a fashion that brings profit to everybody concerned. This well timed task publication deals 30 ready-to-use routines running shoes can use to aid workshop contributors speak extra successfully and create optimistic results from clash events. The clash and conversation job ebook good points: * Field-proven routines from the authors' all over the world adventure * Easy-to-follow directions for training, extra studying, and Q & A approaches * worthwhile essays on dealing with clash events * An workout Matrix to style actions via style, size, and different parameters it is usually a jam-packed Trainer's Toolbox containing greater than sixty handouts, flipcharts, and overheads; workshop agendas; directions for breakout periods; and plenty extra. From the quick-fix strategies of the "My Workshop starts off in 5 mins" part to completely constructed periods, this booklet could be each educator's ally.
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Additional info for The Conflict and Communication Activity Book: 30 High-Impact Training..
Sample text
All of us were born in the United States. All are married or have children. All like the same kind of music. All of the people in the group are managers. Each of us has a different number of siblings. Two of us went to college and two did not. One is married and four are not. Three of us have blue eyes, one has brown eyes, and one has green eyes. There are two women in the group and three men. Some other examples include hair color, skin color, or some other physical trait. Marital status, parental status, where you went to school or grew up, the car you drive or neighborhood you live in, where you are from or where you grew up—anything can work.
Once you understand the exercises in this section, you will be able to pull them out of your hip pocket and lead them successfully on a moment’s notice. They are simple, yet help people to learn key points about communication and conflict. 17 EXERCISE 1 Three Similarities and One Difference TYPE PURPOSE Communication Skills, Diversity Awareness, Teamwork Participants identify and talk about the many differences there are among people that can lead to conflict, and the similarities that can help us build relationships.
You can use the Building Bridges Action Plan handout for this. After they write the name, have them jot down five potential bridges (things they may have in common) they can try to build with this person. Then have them set a date by which they will contact each one. Invite them to follow up with you via E-mail to share how it went. 35 EXERCISE 5 Climbing Life’s Ladders TYPE PURPOSE EQUIPMENT NEEDED PREP TIME NEEDED Diversity Awareness, Worldview Shows how different factors can impact how much we value others Handout 6: Climbing Life’s Ladders facilitator’s sheet (page 210) Large area in which participants can form a line Masking tape (optional) Mark a straight line down the center of the training room floor with the masking tape (optional) 20–30 minutes EXERCISE OUTLINE INTRODUCTION Ask participants to line up shoulder to shoulder, on the masking tape line.
