The Art of Consultative Selling in IT: Taking Blue Ocean by Venkatesh Upadrista

By Venkatesh Upadrista

If IT businesses search to tell apart themselves from the contest, they need to flip to consultative promoting. Consultative promoting is reading the desires and demanding situations of your shoppers and promoting targeted prone that let your clients to lessen charges, bring up earnings, and increase total enterprise functionality. The paintings of Consultative promoting in IT offers a realistic framework for turning into a winning consultative vendor and exhibits easy methods to use the blue ocean technique to establish possibilities in components the place there isn't any competition.

The first part discusses some great benefits of consultative promoting and explores the options of blue oceans. In blue oceans, call for is created instead of fought over. festival is beside the point as the ideas of the sport are ready to be proven. the writer explains how one can use consultative promoting recommendations to create your personal blue oceans of unknown industry house, the place possibilities for progress are either speedy and profitable.

In the second one part, the writer defines the consultative promoting framework (CSF). This framework is predicated on confirmed methods, most sensible practices, and real-time case reviews to make consultative promoting a truth. It presents transparent instructions for realizing your customer’s present panorama and demanding situations, possessing its priorities, and supporting it to accomplish its temporary and long term targets. the writer explains how you can use CSF to generate cutting edge principles and current them for your client via revenue development or potency development proposals.

The ebook concludes with examples of numerous leading edge company development principles that you should current in your shoppers, together with Agile venture administration, grasp facts administration (MDM), software portfolio explanation, and company approach administration (BPM). the writer discusses the advantages of every one technique and lists the set off issues to contemplate while figuring out even if the method can upload price to a specific customer.

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Extra resources for The Art of Consultative Selling in IT: Taking Blue Ocean Strategy a Step Ahead

Sample text

We were its service providers in the Internet banking domain, and the major technologies involved were Java and mainframes. We were also doing business to manage its enterprise data. Though we were present in other domains such as infrastructure and risk management, we were considerably small in these domains. Based on the subject matter areas of business I was doing with CMD Financials, I chose to set up three talent groups for the outside-in theme. 2 is an illustration of the setup of the outside-in theme for this case study.

Many of them expressed their apprehension with this model. They were of the firm belief that salespeople would never be able to keep themselves abreast of industry trends. They would also not be able to understand and have full knowledge of the services that the seller’s own organization has to offer. For a large organization, such knowledge is spread across different units and disciplines, and the new offerings in the IT industry are so vast that understanding and choosing the best fit for their customer is next to impossible.

An organization partners with a service provider because the former believes that the latter’s core business is software services, which is not its core business. An organization is always expected to be innovative with new ideas in its core area of business. A sales executive (in this case called a consultative seller), being the face of his or her organization, is the one who is accountable to bring forward opportunities that would benefit his or her customer. A consultative seller in the process of bringing new ideas to his or her customer is creating his or her own blue oceans where there is no competition, in contrast to the red ocean.

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The Art of Consultative Selling in IT: Taking Blue Ocean by Venkatesh Upadrista
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